Privacy Policy

Last Updated: June 2, 2026

Introduction

IT Supports On Demand ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase products or services, or otherwise interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

  • Customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Referring websites

  • Cookie and tracking information

Marketing Information

If you subscribe to newsletters or promotional communications, we may collect information regarding your preferences and interactions with our marketing content.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage your account

  • Communicate regarding purchases and services

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails and marketing communications (where permitted by law)

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.

Print-on-Demand Fulfillment Partners

Some products sold through IT Supports On Demand are fulfilled by third-party print-on-demand providers, including Printful.

To fulfill your orders, we may share the following information with our fulfillment partners:

  • Name

  • Shipping address

  • Email address (when required for shipping notifications)

  • Order details

These partners process your information solely for the purpose of manufacturing, packaging, and delivering your order.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve our website

  • Remember user preferences

  • Analyze website traffic

  • Measure advertising effectiveness

  • Personalize content and marketing

You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Shipping carriers

  • Print-on-demand fulfillment providers

  • Website hosting providers

  • Analytics providers

  • Marketing service providers

  • Legal authorities when required by law

Information is only shared when necessary to provide services or comply with legal obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Fulfill orders

  • Maintain business records

  • Comply with legal, accounting, and tax obligations

  • Resolve disputes and enforce agreements

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of processing

  • Data portability

  • Withdrawal of consent for marketing communications

To exercise any privacy rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

International Users

If you access our website from outside the country where our business operates, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Continued use of our website following changes constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

IT Supports On Demand

Website: https://www.itsupportsondemand.com/

Email: support@itsupportsondemand.com

Contact Page: https://www.itsupportsondemand.com/pages/contact